Policies & House Rules

HERE ARE A FEW SFYS HOUSE RULES

We can’t let you in if you’re late to class, so make sure to give yourself enough time to get here. Please do not knock or bang on the door as the doors will be locked at the start of every class, for the safety of all staff and clients.
Please arrive at least 10-15 minutes before the start time of class if you are a new client.
All heated classes use HVAC technology + Infrared Heat + added Humidity. We keep the temperature at varying degrees depending on the style of class. You will see ranges in the 80’s, 90’s and a max of 102 degrees. Please note, the season and amount of people in the room will determine how the heat will feel in each class.
All unheated classes and workshops will be kept at a comfortable room temperature.
Please turn OFF or silence ALL cellphones/devices and keep them in the lobby area.
You must be 14 years old or older to practice in the heated classes at SFYS and accompanied by an adult/parent/guardian if you are between the ages of 12-17. If you are under 18 years of age, you will need a parent/guardian signature on the waiver form prior to taking any classes at SFYS.
All you need is your yoga mat and some water, but in case you forgot something, we have a few extra yoga mats, hand towels, and various props all available for use.
We are all about COMMUNITY, so we designed our front lobby area just for that! Once you arrive, you can choose to set up your things and remain quietly in the studio room OR come hangout and chat it up with us in the front. We LOVE Choices!!
Please do your best to remain in the studio room during the entirety of class. If an emergency arises, please immediately inform the teacher in the room

(*If you must leave the room, the front lobby area is available to sit in, but for the safety of teachers/staff/clients, please do not unlock the front door and leave the premises without notifying the teacher.)

LATE POLICY

For the safety of all teachers, staff, and clients the front door will be locked at the start of class. If you arrive late, you will NOT be let in, so plan accordingly to arrive in a timely manner. Please don’t knock or bang on the door.

RETURN & REFUND POLICY

Refunds will not be offered on any Single Class Drop-Ins, Class Packages, Monthly Auto-Payments, Yearly Unlimited Packages, Workshops, Teacher Trainings or Retail.

TRANSFERS

Single Class Drop-Ins, some Class Packages, Monthly Auto-Payments, Yearly Unlimited Packages, Workshops and Teacher Trainings are non-transferable.

Classes purchased can’t be shared and can only be used by the original purchasing student.
Class packages of 20+ and Couples Autopay Memberships CAN be shared with one other person only.

AUTO-PAYMENTS

Auto-Payments are billed on a monthly recurring basis.
All auto-payments require a minimum of a 4 or 6-month commitment. Your term begins on the date of purchase. Check your contract for additional terms and conditions.
You can’t freeze your account or skip a month and if you choose to cancel your membership, you will pay the current price to reinstate a new autopay membership.
To cancel your membership, you need to send an email to info@soulflowyogastudio.com 30 days before your next billing cycle and only AFTER your initial commitment has been met. Check your contract for terms and conditions.

Yearly Unlimited Packages begin on date of purchase, not the date you take your first class.

LOST & FOUND

If you think you may have left something behind, holler at us. Send us an email or message us on our IG or FB page and we’ll check around the studio for you.
We keep lost items on the cubby shelves for a couple months and then donate items that have not been claimed.
We keep the doors locked during class for the safety of all students and their belongings. SFYS is not responsible for any lost or stolen items in the studio.

STUDIO ETTIQUETTE

We open our doors 20 minutes prior to class. New students should plan to arrive at least 10 minutes early. Doors are locked at the posted start time of each class.

Before Class

You are welcome to linger in the front room or get settled in the studio room, ready to begin AT the scheduled start time.
Inform your instructor of any health issues before taking a class.
Leave shoes in the designated area. No shoes in the studio room
Leave cell phones outside the studio room.
Enter the studio with your mat, water, and an open mind.

During Class

Please keep all side conversations for before and after class in the front lobby space and give yourself the gift of being fully present during your practice.
All students are required to practice with a yoga mat/rug
Do your very best to stay in the studio room once class begins.
If an emergency requires you to leave, please inform the teacher immediately.

After Class

Leave the room mindfully. The front lobby area is a great place to hang out and chat before going about your day.
Please spray, wipe down, and return borrowed mats/props and put used towels in the designated laundry basket.

FAQS

WHAT TIME SHOULD I GET TO THE STUDIO?

SFYS opens its doors 20 minutes before each class. And if you’ve never been here before, it’s a good idea to arrive at least 10-15 minutes before the start of class so we can show you around and make you feel at home.

I’M NEW HERE. DO YOU HAVE CLASSES FOR BEGINNERS?

Each class at SFYS is designed for most levels—whether you’re a first-time yogi or you’ve been practicing yoga for a while, you can get what you need from many of our classes. While we believe that Yoga is for EVERY BODY, we also understand that every class may not feel right for every-one. We offer a variety of options from heated, unheated, slow, gentle, restorative and strengthening. We have descriptions of each class we offer here.

WHAT IF I’M NOT FLEXIBLE?

You don’t have to be! Yoga is more than just the asanas (physical postures) and we also understand that you may have goals or expectations that we would love to help you accomplish from a safe and informed place. Just as with anything, the more you continue to practice, the more changes you will begin to experience both on and off your mat.

WHAT IF I HAVE AN INJURY OR MEDICAL CONDITION?

Let us know and we can chat about all the anatomy things. We LOVE to geek out! We are here to keep you safe. You are in good hands. Make sure your teacher knows of any conditions or illnesses—we can help you with pose variations.

WHAT IF I’M PREGNANT

Please make sure your doctor clears you for movement-based practices and/or heat, and let your teacher know so we can best answer any questions throughout your pregnancy.

HOW SHOULD I PREPARE FOR CLASS?

Please make sure you are hydrated, especially if you are taking heated classes. We recommend NOT eating too heavy a meal before coming to class. All the movement is sure to get your digestive system flowing too! *wink ••• If you’re new to SFYS, try to get here at least 10-15 minutes before your first class. That’ll give you enough time to tour our space, chat with your teacher, get your mat set up in the studio room, and meet your community.

HOW OFTEN SHOULD I COME?

All of it. Everything. All of the days, or as much as you want to! There’s no pressure, it’s your practice and your body and we are here to support you along your yoga journey, whatever that looks like.

WHAT CAN I EXPECT THE NEXT DAY?

If you are just getting back into or beginning a movement practice, odds are your muscles will feel a little somethin’, but isn’t that with anything in life? Give yourself a few classes to see how you really feel and try various ones to see what your jam is.

HOW LONG IS EACH CLASS?

Most classes are 60 minutes. Some specialty classes/workshops may be 45, 60, 75, or 90+ minutes. Check the schedule and read the descriptions prior to attending to be sure you are able to commit to the allotted time. Remember, we stay until Namaste (once the teacher dismisses class). We keep the door locked until we are all done at the end, for the safety of everyone in the building.

WHAT DO I NEED TO BRING TO CLASS?

Just yourself, your mat, and water. We have various props, hand towels, cold spa towels at the end during savasana. We have extra mats in case you forgot yours, as well as water bottles for purchase. There is a designated changing area and our single restroom available. We do not have showers.

WHAT SHOULD I WEAR?

Anything that is comfortable to move and/or sweat in. Yoga pants are not a requirement, but your clothing should allow you the ability to move your body in all ranges of motion.

CAN I EAT BEFORE CLASS?

We don’t suggest it. A lite snack, protein bar, or small smoothie may be okay if you are someone who needs sustenance first, but remember, as you are moving your body, all your digestive organs are moving too. What goes in, must come out or up, so be mindful. We recommend eating at least 1-2 hours prior to class or enjoying something after. Please listen to your own body, as every person is different.

CAN I DRINK WATER BEFORE CLASS?

You can drink water anytime you want. Hydration is important. An overly full, liquid-y belly could get interesting.

WHAT TEMPERATURE IS THE YOGA STUDIO?

For heated classes, we keep the temperature at varying degrees depending on the style of class. You will see ranges in the 80’s, 90’s and a max of 102 degrees with added humidity. Please note the season and amount of people in the room will determine how the heat feels in each class. We monitor the temps throughout class.
For unheated classes, we keep the room at a comfortable temperature.

DO YOU HAVE A MINIMUM AGE REQUIREMENT?

Yes. You must be 14 years or older to attend any heated classes at SFYS. Teens 12-17 may attend unheated classes, and must be accompanied by an adult/parent/guardian. If you are under 18, you will need a parent/guardian to sign the waiver form prior to taking any classes at SFYS.<

DO YOU HAVE SHOWERS?

Unfortunately, no. We have a designated changing area and a single use bathroom available.

HOW WILL I KNOW WHEN CLASS SCHEDULES CHANGE?

We will always make sure to alert you of any changes to our schedule. It won’t happen too often, but when it does, we’ll update the website and send out an email with any schedule changes. We’ll also announce changes in class and post them on our social media.